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I Let A Bot Work Out My Perfect Skin Care Routine, And It Actually Worked

I Let A Bot Work Out My Perfect Skin Care Routine, And It Actually Worked

At some point in the last 10 years, my skin changed from that of an oily teenager to that of a — well, a not oily teenager. I was so obsessed with warding off the pimples for so long that I sort of missed the boat when my skin actually started requiring some hydration. For the last couple of years I’ve definitely been noticing my skin get too dry, but nothing I used quite worked — at least not during winter with the harsher winds.

The answer was obviously to get someone else to tell me what to use, but I wasn’t willing to spend the money on a dermatologist. So when I was approached by askbella to try out their skincare bot via Facebook Messenger and see if the skincare products it prescribed to me worked, I figured why the hell not.


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“The askbella Beauty Bot is the first of its kind in Australia, educating shoppers, offering ingredient-first, high-quality product suggestions and making it easier for shoppers to feel confident about their purchase, without overwhelming them with choices or sales pitches,” said askbella Founder, Elaine Yang.

It uses a skin quiz and AI technology to analyse and match your skin to a range of products to suit your particular needs. The analysis is totally free, and you can then choose to purchase the products from askbella and get them posted to you.

You don’t need to know the full details of my skin — besides the main problem that it was starting to get a bit dry and feel a little tight as a result — but here’s a general idea of how the bot chat goes.

Pretty easy, right?

After all the questions, it spat out a link to my results, which included a seven-step skincare routine and a few recommended products in each step that I could choose from. There were a few different price point options, which was great, although I wish there were Australian brands included.

All the products I chose from askbella’s suggestion were sent to me and I’ve been using them for the last two weeks — I have to say, it’s making a notable difference to my skin.

So my final results and chosen products were:

  • Step 1: Clean It Zero Cleansing Balm Original
  • Step 2: Hydrium Watery Toner
  • Step 3: Safe Me. Relief Moisture Green Ampoule
  • Step 4: Hydrate Me Micro Tension Cream
  • Step 5: Truecica Mineral 100 Calming Suncream
  • Step 6: Freshly Juiced Vitamin E Mask
  • Step 7: One Step Moisture Up Kit

This is about four more steps than I’m used to — although obviously the mask and kit aren’t an everyday occurrence — but I diligently adhere to the new regime the askbella bot assigned to me. Honestly, from the first use, I already started noticing a difference in my skin moisture levels.

My step one product was by far my favourite new discovery. I’d switched from foam and gel cleanser long ago, as they dry my face far too much. I’d just been using hemp oil since then, which I do love but I’d begun to find it a little heavy. This cleanser is just right, making my skin feel perfectly soft straight away.

Having been on a bunch of trips lately and trying to save space, I left my step three at home, figuring the moisturiser on its own would probably be fine. It was not, so let me just say that they have the whole balance down to a fine art and you just need to follow it.

The only thing I have noticed over the last three weeks is that my skin is starting to get a few small breakouts, I’m guessing because of the heavier moisturiser than I’ve used before. I threw in The Ordinary’s Niacinamide Serum after the toner and before the rest, and now I seem to have a perfect balance.

Overall, it’s a thumbs up from me and my skin.

The author was invited to use the service and products by askbella.

(Lead image: Unsplash / Kalos Skincare)

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